- The CD is not playing in an audio CD player.
- This CD may not be playable in a limited number of CD players.
UMG is currently working with our technology providers to
achieve 100% playability.
For information about returns, please see our
return policy.
- The audio has one or more of the following problems:
- Clicks, pops, noises, skipping, etc.
- Songs did not start and stop when the skip button was pushed.
- The fast forward and rewind functions did not work.
- You were unable to play all of the songs.
- There were long delays between songs or after a button was pressed for a particular function.
UMG is currently making every effort possible to eliminate any audio interference
or technical difficulties created by the implementation of copy protection technologies.
Assuming the problem is not repeated with non-protected CDs, you may return the disc.
Please see our return policy for more information.
- Can I listen to the songs from this CD on my MP3 player?
- As with all computer software there may be incompatibilities with some
computer systems.
The CD is designed to play on PCs. The current version of the copy-protection
technology does not allow you to copy files from the CD into MP3 format.
UMG is currently making every effort possible to upgrade our available technology
to add new features and increase playability.
- Why can't I play this disc on my Macintosh-based computer?
- This CD will play in PCs running Microsoft® Windows95®, Windows98®,
Windows2000®, Windows ME®, Windows XP® or Windows NT 4 ® with Service Pack 4.
We hope to include Macintosh-based playability on copy-protected
discs in the future.
For information about returns, please see our return policy.
- Why can't I copy the disc to my hard drive?
- We recognize that many consumers enjoy storing music on their PCs
and we are currently working on new systems to allow for this capability.
To listen to the CD on your PC, use the media player included in the CD.
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