Music Help Online
  1. Why have you copy-protected the CD?
    • UMG is incorporating copy protection into their CDs to assess its viability in protecting the rights of our artists and copyright holders by preventing CD copying and illegal Internet distribution.

  2. Are you going to copy-protect all CDs from now on?
    • UMG is committed to protecting the rights of its artists and copyright holders. UMG will be testing various technologies on specifically identified releases in the future.

  3. Can I get a copy of this CD without the copy protection?
    • No, all copies of this CD are copy-protected.

  4. Can I play this disc in my PC?
    • The CD will play in PCs that meet the following minimum system requirements: PC with at least Pentium® 133mHz or compatible processor, 32 MB RAM, CD-ROM drive, soundcard and speakers, Microsoft ®Windows95®, Windows98®, Windows2000®, Windows ME®, Windows XP® or Windows NT 4 ® with Service Pack 4.

      The CD should automatically start playing in most PCs. If it does not start playing in yours, open the CD-ROM drive's window and click on the music player application. Once in the player you can "Play" or open the "Playlist", choose a track and click on it.

      For information about returns, please see our return policy.

  5. Where can I send suggestions/comments?
    • Mail them to:

      Universal Music Group
      Attn: Copy Protection Customer Care
      2220 Colorado Avenue, 2nd Floor
      Santa Monica, CA 90404